![]() LogMeIn offers many features that make securely accessing files on a remote machine simple, easy, and safe. SplashTop also offers an array of extra features that vary based on the user’s specific plan, like file transferring, session recording (where applicable), or support packages with built-in chat modules. The SplashTop app allows users to access and manage unmanned machines from any device, allowing for easy control over multiple unattended desktops, and the important information they house. Two of which being an easy-to-use UI, and the capability to access customer/client computers remotely (without the customer/client needing to download/install additional software.) SplashTop offers targeted remote access tools that deliver features developed for specific use cases, but several of its global features are worth noting, too. Note: LogMeIn lets users access most of its features via app or web browser, but no longer provides a free version of their software. LogMeIn Pro provides incredible bonus perks that users won’t find in competitor software, such as LastPass Premium(password management service), and 1TB of storage space! These bonuses come with every LogMeIn Pro plan. Developed and owned by the company responsible for the collaborative tool “GoToMeeting”, LogMeIn Pro offers reliable solutions for larger business entities. LogMeIn Pro is a widely beloved remote desktop option. Additionally, SplashTop supports larger businesses with IT and customer support teams by providing enterprise-tier plans. SplashTop’s Solo Plan is great for individual users, as it allows access to up to two computers! Most competing single-user plans only allow access to just one computer. The great news is, the SplashTop Business Access plan only costs $99/per year (per user), and offers a plethora of great features like multi-screen display, remote wake-ups, and so much more! So there’s a lot to work with in the base plan. While a free version isn’t available, SplashTop Business Access is a reliable and affordable tool for small businesses or sole-proprietors (like freelancers.) However, accessing more exceptional features (like session recording and chat), requires the purchase of a higher-tiered plan. This comparison article will shed light on the pros and cons of both tools, giving users the data they need to choose a tool that enhances their remote desktop experience. You can also work with the IT administrator at your testing location to see if arrangements can be made.Below we’ll compare two top-tier remote desktop software: LogMeIn and SplashTop. You can try using an alternate device or testing from a network you can control. If you are testing from a work computer or a network secured by your employer or your university, there may be firewalls in place preventing the download of this program. You will need administrative access to your computer in order to download this applet. What to Do if Your Machine Will Not Allow You to Download LMI Make sure the one you run is the most recent download. If you do not see the prompt to run the file, you can find it in your downloads folder. What to Do if You Downloaded LMI, But Do Not See the Chatbox If you encounter any issues with this file, please follow the troubleshooting steps below: PRO TIP: If your status shows “waiting,” do not re-download the applet file as that will put you back at the end of the queue. ![]() When the chat box says “waiting,” it means that you are in the queue waiting for your proctor. If prompted, be sure to click “open” or “allow” to give the file permission to run. This will display a chat box allowing you to communicate with your proctor. As part of the launch process for a live proctored testing session, you will be prompted to download and run a LogMeIn (LMI) Rescue applet file.
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